What is the time window for returning products?
You have 7 calendar days to return an item(s) from the date you receive the order.
If I return the item(s) can I opt for new items instead of a refund?
Sometimes, the packaging might be damaged due to transit over long distances. In rare cases, this might leave the packing of the item(s) damaged too. In such a case, you can return these item(s) to us, and request either for a refund or re-shipment of the item(s) that you had ordered.
How are my items eligible for return policy?
To be eligible for our return and refund policy, you must fulfill the below mentioned conditions:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase. For the purpose of return and refund policy, you need to only let us know the order receipt number. You can check your order receipt number by going into My Account page, or you can ask us to issue you the same.
In case of more queries and clarifications about our return policy, please get in touch with us or write to us at one of the following email addresses: firstname.lastname@example.org
You can also reach us at +91 70696 90808