FAQ

What quality are MELD products?
All MELD products are crafted using carefully selected ingredients and are tested to ensure purity, quality, safety, and effectiveness for everyday wellness support.


Are MELD products suitable for diabetics?
Many MELD products are designed to support diabetic-friendly lifestyles with low sugar or sugar-free formulations. Please read the product details carefully or consult your healthcare professional before use.


How should I use MELD products?
Usage instructions are mentioned on each product page and product packaging. You can also contact our support team for personalized guidance.


Can I return a product for a refund?
As our products are consumable items, orders are generally non-refundable. However, if you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery for assistance or replacement.


Can I cancel my order?
Orders cannot be canceled once they are placed and processed. For urgent assistance, please contact our customer support team immediately.


How can I contact Customer Care?
You can reach our customer support team anytime at:

info.meldhealthcare@gmail.com

We are always happy to assist you with any questions or concerns.


Are orders delivered on weekends or holidays?
Orders are generally processed and shipped on business days only. Delivery timelines may vary during weekends, holidays, or peak seasons.


Can I change the shipping address after placing an order?
Yes, shipping details can be updated before the order has been dispatched. Please contact our support team as soon as possible.


How can I track my order?
Once your order is shipped, you will receive a tracking link or shipment confirmation via email or SMS to track your order status.


Are MELD products safe for daily use?
Our products are made with high-quality ingredients and are designed for regular wellness support. However, individuals with medical conditions, allergies, or ongoing treatments should consult a healthcare professional before use.


Do MELD products contain artificial preservatives or harmful chemicals?
We focus on clean-label wellness products made with carefully selected ingredients. Product-specific ingredient details are available on each product page.


How long does delivery take?
Most orders are delivered within 3–7 business days depending on your location and courier availability.


Do you offer Cash on Delivery (COD)?
COD availability depends on your location and order value. Available payment methods will be shown during checkout.


What payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, and other secure online payment methods.


Can I use MELD products during a fitness or weight management routine?
Many MELD products are designed to support balanced nutrition and healthier lifestyle choices. Please refer to individual product descriptions for benefits and usage information.